Highstock Privacy Policy

Effective: January 26, 2025

At Highstock ("we," "our," "us"), we are committed to protecting the privacy of businesses and individuals who use our platform. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Highstock's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

You may print a copy of this Privacy Policy at any time.

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you to any such changes by placing a notice on the Highstock website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Information We Collect

We may collect the following types of information:

• Business Information: Details about your company, including name, contact information, registration details, industry, and business address.
• Account Information: Information provided during account creation, such as email addresses, usernames, and passwords.
• Transaction Data: Details about transactions conducted on the platform, including order history, payment details, and invoices.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, access times, and pages viewed.
• Communications: Records of your communications with us or other users through the platform.

How We Collect This Information

We collect Personal Data about you from the following categories of sources:

• When you provide such information directly to us.
• When you create an account or use our interactive tools and Services.
• When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
• When you send us an email or otherwise contact us.
• When you use the Services and such information is collected automatically.
• Through Cookies (defined in the "Tracking Tools, and Opt-Out" section below).
• If you use a location-enabled browser, we may receive information about your location.
• If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services.

How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and improve the platform.
• To facilitate communication and transactions between buyers and suppliers.
• To verify business authenticity and prevent fraud.
• To comply with legal and regulatory obligations.
• To send account notifications, updates, and promotional materials (with opt-out options).

How We Share Your Information

We may share your information in the following ways:

• With Other Users: Business details and relevant contact information may be shared with trading partners to facilitate transactions.
• Service Providers: Third-party vendors who assist with services such as payment processing, data analytics, or email delivery.
• Legal and Compliance: When required to comply with legal obligations or enforce platform policies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

Data Retention

We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data.

For example:

• We retain your profile information and credentials for as long as you have an account with us.
• We retain your payment data for as long as we need to process your purchase or subscription.
• We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently.

Security of Your Information

We implement industry-standard measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your information.
• Opt-out of marketing communications.
• Restrict or object to data processing under certain circumstances.
• Withdraw consent where applicable.

To exercise these rights, please contact us at [Insert Contact Email].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the platform. You can manage cookie preferences through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. For payment, our payment processing partner Stripe collects your voluntarily-provided payment card information necessary to process your payment. Please see Stripe's terms of service and privacy policy for information on its use and storage of your Personal Data.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@highstock.com

Phone: (917) 439-1621

Address: 180 West 58th Street PHB, NY, NY 10019